CANCELATION AND REFUNDS

This policy outlines the procedures for cancellations and refunds for photoeditr services and products.

1. Subscription Cancellations

You can cancel your subscription at any time. No refund will be provided for cancellations.

To cancel your subscription, please contact us directly at:

colossalhouseofbrands+photoeditr@gmail.com (Mention your registered phone number in the email, VERY IMPORTANT)

Important information regarding cancellation:

  • You will be charged for the current billing period
  • You will retain access to the service until the end of your current billing period
  • Your subscription will not renew for the next billing cycle
  • No partial refunds are provided for the remaining days in your current billing period

Please note: By subscribing to our service, you acknowledge that you understand our no-refund policy for subscription cancellations.

2. Billing Errors

In the event of a billing error:

  • If you have been incorrectly charged, please contact us immediately at colossalhouseofbrands+photoeditr@gmail.com
  • Include your account details and evidence of the incorrect charge
  • We will investigate and resolve legitimate billing errors promptly

3. Service Availability

We strive to maintain consistent service availability. In the rare event of extended service outages:

  • We may, at our sole discretion, offer compensation for significant service disruptions
  • Any such compensation will be determined on a case-by-case basis
  • No automatic refunds are provided for temporary service interruptions

4. Contact Information

For all cancellation requests and billing inquiries, please contact:

colossalhouseofbrands+photoeditr@gmail.com

We aim to respond to all inquiries within 2-3 business days.